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Terms of service

Terms of Service

Overview

This website is operated by Soothe and Bloom. Throughout the site, the terms “we”, “us” and “our” refer to Soothe and Bloom.

Soothe and Bloom offers this website, including all information, tools, products and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms.

Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your province, state, or country of residence, or that you are the age of majority and have given us consent to allow any minor dependents to use this site.

You may not use our products or services for any illegal or unauthorised purpose.

You may not, in the use of the Service, violate any laws in your jurisdiction.

You must not transmit any worms, viruses, malware, or destructive code.

A breach or violation of any of these Terms may result in termination of your access to our Service.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmission over various networks and changes to conform to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update information on our site.

Modifications to Products, Services and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service, or any part of it, without notice at any time.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Products and Services

Certain products or services may be available exclusively online through the website.

These products or services may have limited quantities and are subject to return or exchange only according to our Return and Refund Policy.

We have made every effort to display product colours and images as accurately as possible. We cannot guarantee that your device’s display of any colour will be accurate.

We reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction.

We reserve the right to limit quantities of any products or services we offer.

All product descriptions and pricing are subject to change at any time without notice.

We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

Billing and Account Information

We reserve the right to refuse any order you place with us.

We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

These restrictions may include orders placed by or under the same customer account, using the same credit card, or using the same billing or shipping address.

If we change or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time of purchase.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

You agree to promptly update your account and other information, including your email address and payment details, so that we can complete transactions and contact you as needed.

Optional Tools

We may provide access to third-party tools over which we have no control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations, or conditions.

Your use of optional third-party tools is entirely at your own risk and discretion.

Third-Party Links

Certain content, products, and services available through our website may include materials from third parties.

Third-party links may direct you to websites that are not affiliated with us.

We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites.

We are not liable for any harm or damages related to purchases, services, resources, content, or transactions made in connection with third-party websites.

User Comments, Feedback and Submissions

If you send us comments, suggestions, proposals, ideas, or other materials, you agree that we may use them without restriction.

We are under no obligation to maintain comments in confidence, pay compensation for comments, or respond to comments.

We may monitor, edit, or remove content that we determine is unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms.

You agree that your comments will not violate the rights of any third party and will not contain unlawful, abusive, obscene, or harmful material.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Errors, Inaccuracies and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, including after you have submitted your order.

We have no obligation to update, amend, or clarify information except as required by law.

Prohibited Uses

You are prohibited from using the site or its content:

  • For any unlawful purpose
  • To solicit others to perform unlawful acts
  • To violate laws, regulations, or ordinances
  • To infringe upon our intellectual property rights or the rights of others
  • To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or malicious code
  • To collect or track the personal information of others
  • To spam, phish, pharm, pretext, spider, crawl, or scrape
  • For any obscene or immoral purpose
  • To interfere with or circumvent website security features

We reserve the right to terminate your use of the Service for violating any prohibited uses.

Disclaimer of Warranties and Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

You agree that your use of the Service is at your sole risk.

The Service and all products and services delivered through the Service are provided “as is” and “as available”, except where expressly stated by us.

To the fullest extent permitted by law, Soothe and Bloom, including our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors, shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any products purchased through the Service.

Indemnification

You agree to indemnify, defend, and hold harmless Soothe and Bloom and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers, and employees from any claim or demand arising out of your breach of these Terms or your violation of any law or rights of a third party.

Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.

This shall not affect the validity and enforceability of the remaining provisions.

Termination

These Terms are effective unless and until terminated by either you or us.

You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing to use our site.

If we believe you have failed to comply with these Terms, we may terminate this agreement at any time without notice and may deny you access to our Services.

Entire Agreement

These Terms of Service, together with any policies posted by us on this site, constitute the entire agreement between you and Soothe and Bloom and govern your use of the Service.

Governing Law

These Terms of Service and any separate agreements whereby we provide services to you shall be governed by and construed in accordance with the laws of South Africa.

Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website.

It is your responsibility to check this page periodically for changes.

Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

Contact Information

Questions about these Terms of Service should be sent to:

hello@sootheandbloom.co.za